Privacy policy
Master Tech Inc., operating as MasterTech Mechanical, respects your privacy and handles personal information in line with Alberta's Personal Information Protection Act (PIPA).
What we collect
When you contact us or request a quote, we collect the details you give us: your name, phone number, email, address and information about your heating or cooling system.
How we use it
We use your information to respond to your request, schedule and complete service, send quotes and invoices, and follow up on work we've done. We don't sell your information.
Who we share it with
We share information only as needed to do the job, for example with equipment manufacturers for warranty registration, permit offices, or service providers that host our website and email.
How long we keep it
We keep records for as long as needed to provide service, honour warranties and meet legal and tax requirements.
Website data
Our website may use basic analytics to understand how visitors use the site. This data doesn't identify you personally.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing info@mastertechhvac.ca.
Questions? Contact us at info@mastertechhvac.ca or 587-719-5115.